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Claims Investigations

It is integral in the risk management process in order to prevent an invalid claims or fraudulent payments. 

At the International Investigative Group, we understand that you need help in order to make sure that you pay insurance claims that are valid. We exert our effort in gathering the necessary information, and pieces of evidence in order to help you come up with the best outcome for a claims investigation.

Our Areas of Expertise
International Investigative Group has years of experience in the following areas:
  • Fidelity Bond Claims
  • Property Damage Claims
  • Property Loss Claims
  • Casualty Claims
  • Product Liability Claims
  • Workers’ Compensation Claims
  • Professional Malpractice
  • Jewelers Block Claims
  • Furriers Block Claims
  • Fine Arts Claims
  • Banker’s Blanket Bond Claims
  • Surety Bond Claims
  • Armored Truck Losses / Cash In Transit
  • Cargo Losses
  • Arson and Explosion
  • Fire Cause and Origin
  • Kidnap and Ransom
  • Environmental and Toxic Torts
  • Business Interruption Claims

Why Claims Investigation Services?

A claims investigation service involves the reconstruction of loss, which allows an insurance company to protect its business from those who simply want to get money from it. Our services, along this line, including conducting an incident review and claimant interview to support its claims. Through the investigation, documentary and physical evidence are gathered to support the case. The services also help in gathering statements from witnesses, all of which are crucial in making sure that the case will be resolved later.

What We Can Do for Claims Investigations

When you hire International Investigative Group’s claims investigation team, our private investigators will go through information such as: 

  • Compile a short summary of the event with claimant data, date, location, time, and a brief description of the claim
  • Get the claimant’s statement through an interview or any method deemed feasible to be able to investigate the case
  • Gather documentary (inventory records, invoices, police report, receipts, etc.) and physical evidence (fingerprints, DNA, damaged property, computer hard drives, etc.)
  • Visit witnesses and get statements regarding the incident
  • Surveillance
  • Computer and Smart Phone Forensics
  • On-Site Investigations
  • Background Investigations